Privacy Policy

Last updated: 9th June 2026

1. Data Controller

Pia Kempe

Email: info@piakempe.com

Website: www.piakempe.com

2. What Information is Collected

In order to provide services, I may collect:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact, booking and intake forms

  • Information relevant to sessions and client support

  • Payment and billing information

  • Website usage data collected through cookies and analytics

3. Why this Information is Collected

Your information is processed in order to:

  • Respond to enquiries

  • Manage bookings and appointments

  • Deliver coaching, somatic therapy, bodywork and wellbeing services

  • Process payments and invoices

  • Communicate regarding services

  • Improve website performance and user experience

4. Legal Basis for Processing

Personal data is processed on the basis of:

  • Your consent

  • The performance of a service agreement

  • Legitimate business interests

  • Compliance with legal obligations

5. Payment Processing

Payments may be processed through Stripe, MobilePay or invoicing services. Payment providers process data according to their own privacy policies and security standards.

6. Data Storage and Protection

Reasonable technical and organisational measures are used to protect personal information from unauthorised access, disclosure or misuse.

Information is retained only for as long as necessary to provide services, meet legal obligations or maintain business records.

7. Third-Party Services

The following third-party services may process data on my behalf:

  • Squarespace (website and forms)

  • Stripe (payments)

  • MobilePay (payments)

  • Email and communication providers

  • Accounting and invoicing systems

8. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict or object to processing

  • Withdraw consent where applicable

  • Lodge a complaint with a supervisory authority

Requests can be made by contacting me at the email address above.

9. Cookies

This website uses cookies to ensure proper functionality and improve the browsing experience.

By using this website, you agree to the use of cookies as described in this policy.

10. Contact

If you have questions regarding this Privacy Policy or how your information is processed, please contact:

Pia Kempe, info@piakempe.com